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Babelingua

Privacy Policy

How Babel Lingua Quest collects, uses and protects your personal data.

What we collect

When you create an account we store your name, email address and an encrypted form of your password. We never store your password itself.

When you submit an enquiry form we store the details you provide — your contact details and the answers you give about your level, goals and preferred schedule — so that our admissions team can respond.

When you study a course we record your progress: which lessons you have opened, which exercises you have attempted, and your scores.

Visits and sign-ins

When a page of this site loads in your browser we record which page it was, the time, your IP address, your browser's user-agent string (which names the browser, its version and your operating system), the site you came from if it was another one, and any campaign tags in the link. If you are signed in, the visit is linked to your account.

We also record every sign-in, failed sign-in, sign-out, registration and password change, with the IP address and user-agent string it came from. This is how we spot someone trying to break into an account.

These records are kept for 90 days and then deleted automatically. They are seen only by the school's administrators and are not shared with anyone else.

How we use it

To provide the courses you have enrolled in and to show your progress.

To respond to your enquiries and arrange lessons.

To issue certificates on course completion.

To improve our courses, using aggregated statistics that do not identify individual students.

What we do not do

We do not sell your personal data.

We do not share your data with third parties for their own marketing.

We do not use your course activity for any purpose other than delivering and improving your learning.

Course materials

Course videos and exercises are made available for viewing inside your account only. They are not offered for download and may not be redistributed.

Your rights

You can access, correct or delete your personal data at any time from your account settings, or by contacting us.

You can withdraw consent for marketing communications at any time.

If you ask us to delete your account, we remove your personal data and anonymise your learning records.

Cookies

We use an essential cookie to keep you signed in.

We also set two first-party cookies to count visits: one holds a random identifier for your browser and lasts a year, the other identifies a single visit and expires after 30 minutes without activity. Neither contains anything about you, and neither is readable by other sites.

We do not use advertising or third-party tracking cookies.

Contact

For any question about your data, please get in touch.